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Terms & Conditions

1. GENERAL

The access and use of the current www.shop.akoi.gr , services and products that are provided through this (henceforth «Services») are subject in the following Terms&Conditions (henceforth «Term&Conditions»). It is required, for the usage of the provided services, the total agreement of the Terms&conditions of www.shop.akoi.gr , as they apply every time. For this reason it is required to check the current list on behalf of users from time to time, in order to be informed og any changes to the terms of use. The use of www.shop.akoi.gr from the user after the update for the current conditions, implies their acceptance. In case of disagreement with the terms of use, you are asked not to use www.shop.akoi.gr .

Access to www.shop.akoi.gr is allowed throughout its operation, but the Company reserves the right to withdraw or terminate the provision of services, without prior notice at any time. The Company does not bear any responsibility in case there is inability to access all or part of the services for any reason

The Company makes every effort to ensure that the content of www.shop.akoi.gr will include complete, accurate, clear, valid, informative, up-to-date, true and non-misleading information. In any case, however, there is no liability, commitment or guarantee of the Company related to security and content. The users of www.shop.akoi.gr accept the possibility of inability of the Company to control all of its content and services. In addition, the Company does not provide a guarantee that the use of information, data or materials contained in the content of www.shop.akoi.gr by users will not infringe the rights of third parties.

The use of www.shop.akoi.gr by each user is at his own risk and its content does not constitute and can in no way be construed as providing advice, direct or indirect encouragement to users to take any action or action. The evaluation of the content is the responsibility of each user who assumes responsibility for the use of any part of it.

It is pointed out to the users that in www.shop.akoi.gr there are "links" (hyperlinks or banners) to other websites, which are not managed by the Company and do not exercise any control over them, the services provided by them and the policy personal data protection held by them. The use of the above links is subject exclusively to their own terms of use, of which users must be informed. www.shop.akoi.gr does not bear any responsibility for any losses or damages that may occur to users from their use. The connection to the above links is made at the individual responsibility of the user.

Users of www.shop.akoi.gr who are minors are not allowed to access the services of www.shop.akoi.gr which may be considered unsuitable for minors and which can not be controlled by www.shop.akoi.gr. However, if minor users voluntarily visit pages with inappropriate / offensive / immoral material and which cannot be constantly monitored, the Company does not bear any responsibility.

Users are solely responsible for the possession and maintenance of telephone connections, computers and general equipment which is necessary for the use of the services of www.shop.akoi.gr.



2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS - TRADEMARKS.

Intellectual property is acquired without any formality and without the need for a clause prohibiting its insults. www.shop.akoi.gr and its content (which includes all trademarks, insignia, patents, names, texts, images, graphics, drawings, photographs, programs, information material of any kind, data, software) is intellectual and industrial property of the Company and is subject to protection of the relevant provisions of Greek, EU and international law.

It is pointed out that according to Law 2121/1993 (as amended and in force today), the Berne International Convention (ratified by Law 100/1975) and the relevant provisions on the protection of intellectual property on the Internet, it is expressly prohibited any form of copying, modification, interference, transfer, distribution, resale, lease, republishing, reproduction, retransmission in electronic or mechanical form, storage, printing, production of work, download by anyone or misleading the public about the actual entity of the content.

The content of www.shop.akoi.gr does not constitute and in no case should be construed as a grant of express or implied license or right of use, of any Trademark appearing in it without the written permission of the Company or third parties who may hold the Trademarks. appearing in it. The trademarks, logos, insignia that appear on www.shop.akoi.gr and the depictions of persons or places or things that are part of its content, are the property of the Company or third parties. Their use is strictly prohibited without obtaining prior written permission from the Company, unless otherwise provided in the applicable terms of use.

Products, services, brand, trademarks or insignia of third parties that appear on www.shop.akoi.gr , are the intellectual and industrial property of third parties, who also bear the relevant responsibility.

The information submitted to the Company through www.shop.akoi.gr , is considered as non-confidential information and is not an asset of the user in question. Ownership of the Company constitutes, if such a thing is possible, everything that is transferred or retransmitted or sent through www.shop.akoi.gr . The Company may collect limited information about its commercial activities.



3. RESPONSIBILITY OF THE COMPANY


Given the internationalized nature of the internet and its volume, any direct, consequential, ancillary, indirect or detrimental damages arising from the access of any user to www.shop.akoi.gr  or its use, including the case of negligent subscription, do not give rise to liability. Company, or its executives, or its managers or its employees or associates or any of its representatives. Users are encouraged to use anti-virus software and other malware.

The Company is not responsible for damages and expenses that arise in relation to the use of www.shop.akoi.gr  or the impossibility of using it, by any person, or in relation to impossibility of execution, error, omission, interruption, defect, delay of operation or transmission or system line drop. In the event of damage, harm, or infection by an electronic virus to a computer or other electronic medium used by a user to access / visit / use or to download any material, data, text, images, videos, or the sound of its content, the Company bears absolutely no responsibility.

The services available through the website are provided to the users of the online store "as is". The Company does not guarantee that the content of www.shop.akoi.gr  and the quality of the services provided will meet the requirements and expectations of users. The Company does not bear any responsibility for any claims of legal or civil or criminal nature related to the operation or use of www.shop.akoi.gr , nor for any damage, of any kind, which was caused either by visitors of the website or by third parties.

The Company is not responsible nor undertakes any kind of compensation for a claim related to the content of www.shop.akoi.gr , nor for any error, simple or defamatory, insult, insult, omission, lie, profanity, pornography, blasphemy, danger or danger. inaccuracy is found in its content.


4. MEMBER REGISTRATION / ACCOUNT

For the registration of the user in the services of www.shop.akoi.gr  where and as long as required, the user agrees to: a) provide true, accurate, valid and complete information about the information requested by www.shop.akoi.gr  in the relevant requests for access to its contents / services and b) maintains and diligently updates its registration data in order to maintain true, accurate, valid, up-to-date and complete information. Once the user completes the registration process set by www.shop.akoi.gr  , he will receive confirmation of a personal password and the user name that he has set. Users remain solely responsible for all operations carried out under the personal password, username and generally their account (user account) and are solely responsible for the proper use of their account while the Company is not responsible for any damage or loss. from the inability of users to respect and follow these terms. Users agree to immediately notify the Company of any unauthorized use of their account and any occurring and / or possible breach of security.



5. MEMBER CODE OF CONDUCT

The use of the services of www.shop.akoi.gr  presupposes the agreement of the users in the following rules of conduct:

i.The user is solely responsible for all and any content he posts, publishes, sends, transfers or otherwise makes available through the services of www.shop.akoi.gr  . All information, data, texts, graphics, photos, images, music files, videos, messages and all content, whether posted publicly or privately, is the sole responsibility of the individual or legal entity. which the content comes from. The Company is not possible, due to its volume, to control all the content posted by its users on the services of www.shop.akoi.gr  , so it does not guarantee the accuracy, integrity, legality, or quality of such content.

ii.The user understands and accepts that www.shop.akoi.gr   does not make a preliminary check of the content that is posted, however www.shop.akoi.gr   and its competent partners reserve the right, without obligation, for the exclusive option of refusal posting / publishing or moving or deleting any content available through the services of www.svouracafe,gr . Also, the Company and its competent associates reserve the right to delete any content posted on www.shop.akoi.gr and violates these terms of use.

iii. The user understands and accepts that he must evaluate and be responsible for any risk that may arise from the use of any content, including any decision to rely on the correctness, completeness and / or usefulness of any content. In particular, the user understands and accepts that he can not rely on the content and information posted on www.shop.akoi.gr  , including the information available on www.shop.akoi.gr 

iv. The user is committed to faithfully follow the current legislation regarding the transmission of data from Greece and Europe to third countries.

v. The user understands and accepts that using the services of www.shop.akoi.gr   may be exposed to offensive, immoral or illegal content. In no case can www.shop.akoi.gr  be held responsible for any error or omission in any content or for any damage or loss that may arise from the use of any content that is posted, posted, transferred or otherwise made available by users in the services of www.shop.akoi.gr  . In case www.shop.akoi.gr   receives a notification that any content causes harm to a third party reserves the right to immediately delete this content and at the same time to terminate the operation of the account of the user who violates the terms hereof.

vi. If through www.shop.akoi.gr  it is possible to conduct conversations on the Internet, the code of conduct of INTERNET users (NETIQUETTE) should be followed and the adoption of unfair practices by users is prohibited.

vii.In case of non-compliance of users with these terms of use and applicable law, the Company reserves the right to take any necessary action such as denying them access to all or part of the services provided as well as deleting, moving, processing of messages.

Posting, posting, posting, transmitting or using any other method to post content that is illegal, harmful, threatening, offensive, defamatory, vulgar, violent, abusive, racist or otherwise reprehensible violates the privacy, privacy, and privacy of others. causes feelings of hatred, and / or any other recommended criminal offense, causes harm to minors in any way.

Posting, publishing, sending, transferring or using any other method to install unsolicited or unauthorized advertising or other product promotional content, sending unsolicited and uninvited e-mails and any other form of unsolicited promotion. Harassment in any way of the privacy and individual and social rights of other users (such as the collection and / or storage of personal data of other users / members)

The false statement about the identity of the user or misleading statement regarding the relationship and / or cooperation of the user with another legal or natural person, as well as the alteration of user IDs in order to mislead as to the origin of the content transmitted through the services of www.shop.akoi.gr  .

Posting, publishing, sending, transferring or using another method to install content by a person who is not entitled to make such content available by law or on a confidential basis as well as posting, publishing, posting, transferring or using another method to install software or content of any kind (text, image, audio, video, animation) that infringes any intellectual and industrial property rights of any entity.

Posting, publishing, sending, transferring, or using any other method for the installation and / or promotion and / or distribution of content containing digital viruses or any other electronic code, files, or programs designed to interfere with, corrupt, or restrict the operation of any software or hardware computers or telecommunications equipment.

Interference with the services or disruption of the services or servers or networks connected to the services of www.shop.akoi.gr  , or violation of the conditions, procedures and rules of use of these networks. Violation of any national, European, international legislation that concerns and / or covers any service of www.shop.akoi.gr  .

The user of www.shop.akoi.gr  understands and accepts that he retains the exclusive responsibility to compensate the Company and its associates for any legal dispute that arises between him and third parties due to the content that he has available for posting, publication, or other transfer through services of www.shop.akoi.gr .


6. ADVERTISING INFORMATION MESSAGES - LICENSING FOR ADVERTISING


The Company has no responsibility for the communication of the user with the third party service providers advertised on www.shop.akoi.gr  and for any commercial transaction that may arise from the relationship between them. The Company is not responsible for the privacy policy pursued by its advertisers in their dealings with users of these services.

The user who is interested in advertising on www.shop.akoi.gr  , in order to receive all the necessary information for this should send a relevant application and obtain explicit permission from the Company. It is not allowed to use the services of www.shop.akoi.gr  for commercial field of customers by users of www.shop.akoi.gr  for the use of other services without prior permission from the Company.

The user who uses the services of www.shop.akoi.gr  to post and / or publish information, data, texts, graphics, photos, images, music files, videos, messages, provides the license to the Company, for the period that this content is part of the services of www.shop.akoi.gr  , to use the space where the content has been posted for advertising purposes. Also, the user who posts and / or publishes information, data, texts, graphics, photos, images, music files, videos, messages consents to the posting and / or publication of ads by www.shop.akoi.gr  on the relevant pages / services.


7. RETURNS

You have the right to return the products you bought within 14 calendar days and request their replacement or refund!

As part of our actions for Coronavirus COVID-19 and to facilitate the return of your order, we extend the return time to 30 days for all orders with delivery day until March 31, 2020, as evidenced by the delivery receipt of the transport company.

ATTENTION: The returned products must be in the condition sent by www.shop.akoi.gr  and received by the customer, complete and without damage. Their packaging should be the one that normally accompanies the product in excellent condition (without removing the labels) and with all the shipping documents (eg Shipping Receipt, Retail Receipt, etc.). Returns that do not meet the above conditions are NOT accepted and are returned to the customer.


COST OF RETURNS


The first return as well as the first replacement is FREE for shipments within Greece with the use of the cooperating Courier company!


For Cyprus and abroad, the cost is borne by the customer and can be done with any transport company the customer wishes!


In case of a second return that concerns the same order, the costs for the return and receipt of the order will have to be covered by the customer.


RETURN PROCESS


The process is simple and done in 3 easy and fast steps!


1. Let us know about the return!


Fill in the Return Form


Otherwise contact us via email at info@akoi.gr, writing your name and your order number, justifying why you want the product returned and if you want a replacement. Alternatively you can call us at +30 2651 032204 and complete your return by phone.


2. Contact the Courier


Contact by phone at [TEL. COURIER] to inform [COURIER NAME] Courier to pick up the product from the address you indicate to them at no charge to you. Alternatively you can deliver it to any [Courier NAME] Courier store.


3. Send your parcel FREE (valid only for Greece)


Deliver the parcel to be returned to [COURIER NAME] Courier at the recipient's charge www.shop.akoi.gr  .


 The return address is as follows:


1. COMPANY NAME: MIHALIS TSIOLIS

2. WEBSITE ADRESS: www.shop.akoi.gr 


3. ADRESS: 28 OKTOVRIOU 31


4. TOWN: IOANNINA


5. P.C.: 45333


6. TEL: 2651032204

MONEY RETURN


In case you do not wish to be replaced with a new product, the refund process takes place within 14 days from the date of receipt of the return in our warehouse and is extremely simple as long as you inform us by phone at +30 2651 032204 or via email at info@akoi.gr


Refunds are made on the original payment method, unless at the time of purchase you chose cash on delivery. Refunds in this case will be made by deposit in the customer's bank account.


Necessary condition for the customer to inform www.shop.akoi.gr   via email at info@akoi.gr  about his account number (IBAN), the bank in which he maintains the account and the name of the beneficiary as it is written in the booklet. For security reasons, the beneficiary or co-beneficiary of the account number must be the same person as the one selected in the invoice information and indicated on the purchase receipt.


8. APPLICABLE LAW AND OTHER TERMS


The specific terms and conditions as well as any modification are governed by and construed in accordance with Greek law. If a provision is declared invalid or void, it automatically ceases to be valid, without in any case affecting the validity of the other terms. For any dispute arising from the use of www.shop.akoi.gr  , the competent courts of Ioannina have jurisdiction. At the same time, you have the right to access the Alternative Dispute Resolution Agency (ODR) for your online transactions, at the following link http://ec.europa.eu/consumers/odr