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Delivery Information

SHIPPING METHODS

At shop.akoi.gr we deliver our products through ACS couruer in the whole Greece.

PACKAGING

Careful and friendly packaging based on the corporate identity and the image of the company.


SHIPPING COST

The shipping cost is 3.5€.
FREE SHIPPING for orders over 30€.


ORDER CANCELLATION

You have the option to cancel your order within 24 hours after placing it. To cancel your order, send an email from the contact page or call 2651 032204. Monday - Friday: 9:30 - 14:00.


ORDER RETURN

You have the right to return or change all or part of the order within 14 calendar days from the date you received it.

If the return is not made within 14 days then. May not accept it.

To exercise the right of return - change you must send the product in perfect condition in which you received it and be complete without damage and without removing the special markings of the product, inside the package you received them. The product must be accompanied by everything,  necessary documents proving the transaction (eg Retail Receipt, Delivery Note, Invoice, etc.). The products are returned by you exclusively with the transport courier ACS.

In case of wrong products that shop.akoi.gr has sent, the whole amount of the payment is sent back to the customer.

The money returns are made withing 15 work-days since the date that we receive the products from the customer.

Before each product return it is required to communicate with shop.akoi.gr through email, or through the contact page, or call us at 2651 032204 Monday - Friday 9.30 - 14.00.




* The listed prices include VAT.

** The above list is indicative and there may be additional charges for extremely bulky items. You will be informed about the exact cost of shipping during the order completion process.

*** If the country to which the products are shipped and delivered is outside the European Union, there is a possibility that you may be required to pay customs duties and / or other charges by the competent authorities. The company can in no way control these charges and in no case can inform Customers about the relevant costs. Customers are charged in these cases with the relevant costs. The company does not bear any responsibility nor is it subject to any obligation to cover or reimburse these costs.